• Need Help? +971 4 383 2000
  • Free Delivery
    • Standard Shipping in 1-4 working days
    • Free delivery for orders above AED 150
    • For orders under AED 150, a shipping fee of AED 15 will apply
    • UAE Delivery timing: 09:00am-05:30pm
  • Full Refunds
    • Shopping at SIVVI.COM is secure and safe
    • If any item is not to your liking, contact our Customer Care team to arrange for the return and refund
  • Cash on Delivery
    • We accept Cash on Delivery, Cards, Visa Checkout and PayPal. Additional fee of AED 8 for Cash On Delivery.
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Shipping Information

Shipping Time

Shipping Costs

Payment Options

Shipping Company

1-4 Working Days

· Free delivery for orders over AED 150*

· AED 15 for orders under AED 150

· Cash on Delivery (Additional cost of AED 8)

· Cards

· PayPal

· Visa Checkout


Orders are processed and shipped 6 days a week (Saturday-Thursday), except UAE Public Holidays.

For Cash on Delivery orders, we will call you to confirm your order ahead of processing the shipment. If we cannot reach you, your order will be cancelled.

As soon as the order is processed you will get a notification with the tracking code from the shipping provider, who will confirm the best delivery time in advance.

You can track your order with the courier by simply logging onto their website and quoting your tracking number.


Website:  https://m.fetchr.us/

Number: +971 4 8018100

For Cash on Delivery, please have the exact amount available for the courier. It will save you time.

For any questions about UAE delivery, please contact our Customer Care team at customercare@sivvi.com or call us on +971 4 3832000 during our regular working hours (Sunday to Thursday, 09:00am-05:30pm UAE Time, GMT+4).

*Bulk Orders

At SIVVI, we welcome bulk orders from our shoppers; however, we are unable to offer free shipping. If you would like to place a bulk order, please contact our Customer Care team at customercare@sivvi.com.

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